Всем доброго времени суток!
Не так давно два человека заказывали снип FGC11555 и сегодня получили вот такое письмо:
Dear Kit Manager,
We regret to inform you that we will not be able to complete the FGC11555 SNP on order for kit ****. We have cancelled the order and you have a $39 credit on your account that can be used towards a different test. Please let us know if there is another test you would like to apply the credit towards or if you would prefer a refund. I sincerely apologize for any inconvenience or frustration this may have caused you.
Как это можно понимать?)